Refund policy

We understand that sometimes an item may not be the perfect fit. That’s why we offer a 14-day exchange policy from the delivery date.

Items must be unworn, in original condition, and with all tags attached as we do not accept any item with any indication that it was used.
Contact us at hello@amadinebyeve.com before sending your return. Items sent without prior approval will not be accepted.
Include your order number and reason for exchange inside the package.
We value all our customers and want them to be 100% satisfied with their purchase(s). To avoid any inconvenience or delays, we always recommend that our customers review the SIZING CHART in detail before making a purchase.
However, for any reason the purchased item does not fit well, you may email us at hello@amadinebyeve.com quoting your Order number and sizing issue. Within 1 week of receiving your order and we can offer an exchange for FULL PRICE ITEMS ONLY. Kindly note that we do not offer Refunds.
Sale Items cannot be returned or exchanged.

It is advisable to send returned items by known courier companies like FedEX, DHL, UPS and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit.
Please note that postal costs for returned goods are the customer’s responsibility.